Privacy Policy

Effective date: 21st October, 2026

Kentucky Employers Leading on Child Care respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains what information kychildcare.com (the “Site”) collects, processes, retains, and discloses personal data about you when providing services to you through our Site and services that link to this Privacy Policy (our “Services”) and our practice for using, maintaining, protecting, and disclosing that information. The Site is operated by the Kentucky Chamber (“we,” “us,” “our”) on behalf of the initiative’s partners: the Kentucky Chamber, Thrive By 5 Louisville, and Lift A Life Foundation, d/b/a Novak Family Foundation.

This Privacy Policy applies to information we collect through the Services and in communications, including email, text, chat, and other electronic messages, between you and the Services. It does not apply to information collected by us offline or through other means, including any other website operated by the Kentucky Chamber, any of our partners, or any third party that does not link to this Privacy Policy or any third party that may link or be accessible from or through the Services.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

The personal data that we collect or process

Personal data is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or any other identifier we may use to contact you online or offline.
The types and categories of personal data we collect or process include:
  • Contact information, including name, address (such as home address, work address, or other address), email address, phone number, and other contact information you provide us.
  • Demographic information, including your age, gender, income level, education, or family or marital status, if you have provided such information to us.
  • Location information, including general geographic location such as county or city if you have provided such information to us, and precise geolocation if you have enabled and consented to location information collection.
  • Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
  • Content and information you elect to provide as part of any requests, emails, chats, or other communications sent to us.
Some of the information identified above may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.

We also collect:

  • Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
  • Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

How we collect your personal data and other data

Information you give us

We collect information about you when you interact with our Services, including:
Employers. When you request a one-on-one consultation, we collect your company name, your name, email, phone (optional), industry, county, the topics you want help with, and anything else you choose to tell us.
Parents. When you tell us what you need, we collect what would make child care work better for you, your employer’s name and county, and your name, email, and phone (optional).
Anyone who contacts us by email or phone shares whatever they include in that message.

Information collected automatically

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Like most websites, our web host records basic technical information when you visit, such as your IP address, operating system, browser type, and device type, and information collected through cookies and other tracking technologies, including details of your interactions with our Services, such as traffic data, location data, pages visited, and the date and time of your visit. This is used to help us improve our Services and keep the Site secure and working.

The technologies we use for this automatic data collection may include cookies, web beacons, and Google Analytics.

We use Google Analytics to understand how visitors use the Site, such as which pages are viewed most. Google Analytics uses cookies and collects information like pages visited and approximate location. We do not use it to identify you personally. You can opt out with the Google Analytics Opt-out Browser Add-on.

The Site loads fonts from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google when pages load.

Please note that some Services or features may be unavailable as a result of your opting out from these automated technologies.

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you and your device. These third parties may include advertisers, ad networks, and ad servers; analytics companies; your device manufacturer; or your internet or mobile service provider. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How we use your information

We use information that we collect about you or that you provide to us, including any personal data, to:
  • Provide you with the Services and any content, features, information, or services that we make available through the Services.
  • Respond to consultation requests and follow up with employers.
  • Understand where child care needs exist across Kentucky and where employers may be able to help.
  • Answer questions and messages.
  • Fulfill any other purpose for which you provide it.
  • Improve our Services and the Site and keep the Site secure.
  • Meet legal obligations.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
We do not sell your personal data, and we do not use it for advertising.

How we protect parent responses

Your personal response will not be shared with your employer or publicly. We may share summary information that does not identify you, such as the number of parents in a county who need child care closer to work, with employers, partners, and policymakers to show where needs exist.

When we share information

We share personal data only:
  • With the initiative's partner organizations and team members who need it to respond to you or run the initiative.
  • With service providers and other third parties we use to support our organization and help operate the Site, such as our web host and form tools, under obligations to protect it.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Kentucky Chamber's assets, in which personal data held by the Kentucky Chamber is among the assets transferred.
  • To fulfill the purpose for which you provided it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal data:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our members, or others.

The categories of personal data we may disclose include:

  • Contact information
  • Account history.
  • Demographic information.
  • Location information.
  • Device information.
  • Content and information you elect to provide to us.
We cannot and will not be responsible for any breach of security by any third party or for any actions of any third party that receives information as described herein.

Your rights and choices about your personal data

You can control certain uses and disclosures of your personal data, and you may have certain rights under state law depending on where you live.

Cookies and other tracking technologies

You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services may be inaccessible or not function properly. Some browsers include a “Do Not Track” setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the “Do Not Track” signal, our Services may not respond to all browser “Do Not Track” signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this Privacy Policy.

Location data choices

You can choose whether to allow the Services to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some Services may become inaccessible or not function properly.

Your state rights

Depending on your state of residency, you may have certain rights related to your personal data, including:
  • Access and data portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
  • Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
  • Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
  • Opt out of using personal data for profiling for certain legal or similarly significant decisions. You may request that we do not use your personal data for these purposes. Some states may also grant you the ability to learn more about or challenge those automated decisions.
  • Non-discrimination. You may have the right not to be discriminated or retaliated against for exercising any of your privacy rights.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, or appeal a decision regarding a consumer rights request, please email info@kychamber.com.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

How we retain your personal data

We keep the categories of personal data described in this Privacy Policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Children’s privacy

The Site is meant for adults. We do not knowingly collect personal data from anyone under the age of eighteen (18). If we learn we have collected or received personal data from a person under the age of eighteen (18) without verification of parental consent we will delete that information.

Security

We use commercially reasonable safeguards, including encrypted (HTTPS) connections, to protect your information from accidental loss or destruction and from unauthorized access, use, alternation, and disclosure. However, no website can be completely secure, and we cannot guarantee the security of your information transmitted to, through, using, or in connection with the Services. In particular, emails, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send via such communications channels. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

Links to other websites

The Site may link to other websites. Their privacy practices are their own, and we encourage you to review their policies.

International users

Our servers are located in the United States. If you choose to use our Site, including but not limited to providing us with personal data, you consent to the transfer and storage of such information outside your country of residence in our servers located in the United States, as well as the fact that we will handle all such information consistent with this Privacy Policy.

Changes to this policy

We may update this Privacy Policy from time to time, and we will provide notice of any such changes to the Privacy Policy as required by law. The effective date above shows when it last changed. We will notify you of changes to this Privacy Policy by updating the effective date and posting the updated Privacy Policy on the Site. If we make significant changes, we will note them on the Site. You should check the Site periodically to see the current Privacy Policy and any changes we have made to it.

Contact us

To exercise your rights, register a complaint, ask questions, or comment about this Privacy Policy or our privacy practice, contact us at:

Kentucky Chamber

464 Chenault Road

Frankfort, KY 40601

(502) 695-4700

info@kychamber.com

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